Shipping Delivery
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. Some products are free shipping, and some cost a shipping fee. Please verify at checkout.
What are your shipping and processing times?
Standard Shipping Times (Business Days)
USA and Canada: 5 - 10 days
Oceania: 7 - 14 days
Europe: 3 - 8 days
Latin America: 10 - 30 days
Other countries: 10 - 30 days
Processing Times
Orders are generally shipped within 1-2 Business Days. However, if the product/s are low or out of stock it may take an extra 7-14 Business Days to process.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay.
Contact us (contact@orthocare-shop.com) and we'll fix it!
If you need more detailed information, please use our Contact Us feature and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!